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FAQ

Customer support and community

From setting up your account to understanding investment strategies. Find clear answers to your most common questions.

How do I contact arvy support?

You can contact our support team via various channels:

  • In-app/website chat: Directly and quickly accessible via the app or website.
  • Email: Write to us at hello@arvy-preview.aramiko.ch at any time.
  • Phone: During business hours, our employees are available by phone on +41 77 500 70 14.

arvy is there to help you with technical questions, concerns about your portfolio or other topics.

When is customer support available?

Our customer support team is available for you on weekdays during business hours. We endeavor to answer all queries as quickly as possible – often within just a few hours.

Is there any educational content that will help me invest?

Yes, arvy attaches great importance to financial education. In our app and on the website, you’ll find interactive stories, tutorials and videos to help you understand the basics of investing. We also explain current market trends and important financial topics – all in a simple and accessible way. About this: Have you subscribed to arvy’s Weekly yet?

Are there webinars or live events?

Yes, we regularly plan webinars and live Q&A sessions with financial experts. These events will help you to deepen your knowledge and get answers to specific questions. You will also be informed about important market trends and receive tips on how to become a successful investor.

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